Something new to see in the future are specific support agents that you can request upon contact. Meeting a friend who you can ask any questions about the services we provide, would be more beneficial than a different agent each time.
Do you like contacting the same support agent that continues to help you? Well you can! All of our support agents will have a custom support number, custom email, and you will be able to request a specific agent upon opening a new ticket. We believe this feature is beneficial for both you and us. For you because you can make a new friend and have your question answered, while it benefits us for picking out the most widely used support agents.
Our support agents' workspace is essentially where ever they are because we are on call 24/7 ready to serve. Whether it be by email, phone, or through the site, we will always be attentive and ready to help you. We believe clients who are paying for our services should get the top notch support where ever, whenever. Most of our support agents are located in the US and Europe. We also have support agents who speak multiple languages, just request upon opening a ticket.